California Consumer Privacy Act (CCPA) Privacy Notice

Last Updated: January 5, 2025

This CCPA Privacy Notice supplements our Privacy Policy and applies solely to California residents ("consumers" or "you").

1. Information We Collect and Disclose

In the last 12 months, we have collected and disclosed the following categories of personal information:

Category Examples Collected Business Purpose Third Parties Shared With
A. Identifiers IP address, device IDs, cookies YES Site functionality, Analytics Analytics providers
B. Personal information per Cal. Civ. Code § 1798.80(e) Name, email (only if provided for support) YES Customer support None
C. Internet activity Browsing history, interaction data YES Analytics, Performance monitoring Analytics providers
D. Geolocation data General location (city level) YES Analytics Analytics providers
E. Professional information None NO N/A N/A
F. Inferences Usage patterns, preferences YES Service improvement Analytics providers

2. Data Collection and Use Details

2.1 Sources of Personal Information

  • Direct collection when you:
    • Use our text transformation services
    • Contact our support team
    • Submit feedback
  • Indirect collection through:
    • Cookies and similar technologies
    • Analytics tools
    • Server logs

2.2 Business Purposes

We use personal information for:

  • Providing our text transformation services
  • Maintaining and improving site performance
  • Detecting security incidents
  • Debugging and fixing errors
  • Short-term, transient use
  • Customer support and communication

3. Your Rights Under CCPA

3.1 Right to Know

You may request:

  • Categories of personal information collected
  • Specific pieces of personal information collected
  • Categories of sources of personal information
  • Business purposes for collecting
  • Categories of third parties with whom we share
  • Categories of information disclosed for business purposes

3.2 Right to Delete

  • Request deletion of your personal information
  • Exceptions apply for necessary data retention
  • Verification required for deletion requests

3.3 Right to Opt-Out

While we do not sell personal information, you have the right to opt-out of:

  • Analytics cookie collection
  • Performance monitoring
  • Non-essential cookies

3.4 Right to Non-Discrimination

We will not discriminate against you for exercising your CCPA rights by:

  • Denying services
  • Charging different prices
  • Providing different quality of service
  • Suggesting we may do any of the above

4. Exercising Your Rights

4.1 Submission Methods

Submit requests by:

  • Email: [Contact Email]
  • Web Form: [Link to Form]
  • Postal Mail: [Physical Address]

4.2 Verification Process

We will verify your identity using:

  • Email verification
  • Information matching
  • Document verification if necessary

4.3 Response Timeline

  • Initial response within 10 days
  • Complete response within 45 days
  • One 45-day extension if reasonably necessary

5. Updates

This CCPA Notice will be updated annually and as required by law.

6. Contact Information

TextFormatting (operated by Shepard Labs LLC)

10350 N Vancouver Way, Suite 5251, Portland, OR 97217

Email: [email protected]